USPS SMART BLUE BOX
We found a way to help USPS lead the charge in a place no one expected: interactive technology. And we won a Silver Lion at Cannes doing it.
We turned their blue boxes into talking concierge stations. I learned about API's and natural language processing to create its voice. So when any blue box spoke, the conversation was helpful and friendly. Think R2D2, but in English.
Uploaded by Contagious on 2017-11-07.