ACD COPYWRITER
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THE SMART BLUE BOX

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USPS SMART BLUE BOX

We found a way to help USPS lead the charge in a place no one expected: interactive technology. And we won a Silver Lion at Cannes doing it.

We turned their blue boxes into talking concierge stations. I learned about API's and natural language processing to create its voice. So when any blue box spoke, the conversation was helpful and friendly. Think R2D2, but in English.

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